Order Cancellation Policy
On receipt of your order, we will send you an email to notify you that we have received your order. You will have the right to withdraw or cancel an order only until you receive our order confirmation. This will be sent to the email address provided by you within 3 days. Once you receive our order confirmation and your order is being processed, the order cannot be cancelled.
Your satisfaction is important to us. If you have changed your mind about the order and it is too late to cancel, be assured that you can return unwanted items to us after you receive them in accordance with our Returns Policy. Items should be returned directly to our branch office in Tripoli, Libya. Please read our Returns Policy.